“THE PEOPLE YOU LOVE NEED TENDERLOVING CARE BUT THE FURNITURE YOU LOVE NEEDS TENDERFURNITURECARE”
WE CARE for our products, every product sold from our store needs to be properly cared for to ensure lasting comfort and beauty for your enjoyment.
We therefore provide a general list of “Cleaning Tips and Maintenance” for finishes compiled from our manufacturers’ advice for your reference.
Customers who have purchased our furniture, may contact us before determining the suitability of products in particular situations or contexts. We strongly recommend you to ask for information in case of doubts. We refuse every claim for due negative results to no fit processes of cleaning.
Vacuum your fabric upholstery regularly using the furniture nozzle and the crevice attachment. Use a soft brush for very delicate fabric instead. These removes dust and prevents it building up within fabric fibres. Accumulated dirt can cause faster wearing and loss of colour intensity.
Spills can be removed by a dry cloth if done immediately. When cleaning upholstery fabric it is important that you keep the use of water to an absolute minimum, possibly with light detergent which should be very dilute. Getting upholstery too wet can result in fabric shrinkage and watermarking. Similarly, water should not come into contact with any metal parts of the furniture, particularly the zips of cushion covers, as it will cause rusting.
Professional dry cleaning may be required for more stubborn stains.
No fabric is stain resistant unless specified.
Care for Upholstered Sofa
One of the most basic steps in caring for your leather furnishings is to keep them clean. You need to take weekly care of your leather furniture. Most often a dry soft cloth and vacuuming will be sufficient in this regard.
If you ever spill something on it though, make sure you clean up quickly and aptly. The most common mistake that people make is using excessive water and soap to clean their leather furniture. This is an absolute no-no as it disintegrates the surface and speeds up the cracking and breaking process. Do not use strong solvents and stuff like ammonia on it as they could bleach the leather. Even when there is a stain, use the minimum water required for cleaning up and do not allow the water to remain stagnant on the surface. Do not us oils of any composition.
Unless otherwise specified by the manufacturer of that particular leather, the cleaning can be carried out by using a cotton cloth, dampened with lukewarm water and neutral soap of good quality in the measure of ½ - 1 decilitre of soap in 1 litre of water, rinse by using a clean wet sponge. Don’t use too soft soap, detergent or cleanser. With a wet soft cloth and squeezed you sprinkle the surface of the leather. You pay the maximum attention not to rub the surface but to pass the cloth with a lot of lightness, not to dry but leave that soap is absorbed by the leather.
Remember that leather was once the skin of an animal and just like too much sun and heat are no good for your skin, they are not all that welcome for leather as well. If your leather sofa set sits close to a sunny window under the direct sunlight, it can fade the colour of the leather. Keep your leather furniture away from the fire place or any heat source and at a spot that is cooler. Heat causes aridity of the leather, the hardening and the consequent crack.
It is advisable to clean thoroughly and moisturise your leather at least once a year. For this type of radical cleaning, we advise to turn to a good proprietary leather cleaning product and it should be applied and more often if the leather is in a dry atmosphere or close to a heat source.
No leather is stain resistant unless specified.
Certain specified hard leather must not be cleaned with water as this may leave marks. It is better to use quality products for cleaning leather, carefully following the instructions of the manufacturer of the cleaning product. In case of doubt, test the product on a small area which is normally hidden for view in order to check the result, wait for at least 24 hours to allow any possible problems to develop.
May be cleaned with a damp, soft cloth using lukewarm water.
Wood finishes can be maintained by simply wiping with a soft cloth moistened with tepid water. If the coating becomes very dirty, you can add a small amount of a mild detergent to the water ensuring that you wipe the water off with a soft dry cloth leaving the surface completely dry.
It is not advisable to use wax containing polishes as these will create a build-up of residues on the surface. This will then attract dust and dirt which make the furniture appear dirty. Wax residues can also alter the degree of sheen on the surface i.e. matt finishes may appear glossy.
For solid wood furniture, do not leave water, alcohol acetone in the surface, it can create stains. To avoid damaging the surface finish, do not place hot object on the surface of the furniture. Do not use microfiber cloths, fat-dissolving agents or steam cleaners. For maintenance of the furniture, we recommend to use specific natural vegetable oil for furniture. If necessary, to repair small scratches, it is possible to lightly sand and wipe with a wet oil wool cloth. This simple maintenance can be done also at home.
For Lacquered Surfaces
For the most part lacquer is a hard and shiny finish, but it’s susceptible to scratches, chips and wear. It has to be treated carefully. We recommend that you avoid using industrial cleaners and detergent as some may cause damage to the lacquered surface and cause visible and lasting damage. Polishes for lacquered finishes are not recommended. They should be used with caution and only by experts since the abrasive action may irreparably damage the surfaces.
For Engraved/sanded Decorations, Resins, Foil and Antique Finishes
All such surfaces finishes are extremely delicate. It is therefore necessary to take care on the type and weight of the objects you want to place on top of the decorations because these could get damaged.
Cleaning must be done in a gentle-handed manner using soft and clean cloths, a little dampened with plain water or diluted with non-aggressive and neutral detergents. It is important not to exert undue pressure on the surface to avoid the forming of marks or non-homogeneous areas. The use of acid or alkaline detergents can damage the surfaces beyond repair.
Laminate is a man-made decorative material that is very durable, and extremely functional. Laminate surfaces may be cleaned with strong products such as normal detergent for domestic surface diluted in lukewarm water, provided that they are not abrasive and do not contain acids or bleach. Avoid sponges and sources made from synthetic fibres or metal which may leave permanent scratches on the surfaces.
Glass usually has a shiny appeal to it. To maintain this look, the glass has to be kept clean at all times. The good thing about glass is that it shows dust and fingerprint marks easily. This means that if it is not clean, you can easily see it and clean it. Glass table tops are fragile, but they are also simple to clean and maintain. To clean glass top tables use either a damp cloth or an approved cleaning agent.
Glass is sensitive and anything you put on it will cause some damage if not placed well. Do not place anything on the glass that has rough and sharp bases. Always place things gently on your glass table so as not to shatter the glass due to impact. Use coasters and table mats at all times as they will protect your glass from damage.
Polypropylene or polyethylene
Such finishes may be cleaned with a damp, soft cloth or sponge using lukewarm water. Neutral diluted detergent may also be used in lukewarm water. Strong detergents which contain bleach or which have an abrasive effect (such as scouring creams) should be avoided at all costs.
Stainless steel is one of the most resilient material. However, to keep it beautiful and shiny, it is advisable to be cleaned regularly (every 15 to 20 days) with a soft damp cloth or with special products for cleaning stainless steel available in the market.
Do not clean steel surfaces with steel pads, metal brushes, abrasive or powder detergents that could damage the polished surface, scratching it irreparably. Absolutely prohibited are detergents based on chloric, hydrofluoric, phosphoric and muriatic acids. The mere contact of their acid vapours can have an oxidising and corrosive action on stainless steel!
Surfaces must be adequately rinsed following cleaning to avoid creating stains or marks and residual build-up detergents that may damage the finish.
Chrome or Anodised Surfaces
May be cleaned with strong products such as normal detergent for domestic surface diluted in lukewarm water, provided that they are not abrasive and do not contain acids or bleach. Avoid sponges and sources made from synthetic fibres or metal which may leave permanent scratches on the surfaces. The products must be properly rinsed so that traces of the detergents do not spoil the special finish by causing to turn opaque or oxidise.